We offer free delivery for orders over £50 (depending on location). Delivery of orders under £50 is priced at £9. Deliveries may take 3-5 working days. These charges apply to UK mainland addresses only.
Goods will not normally be dispatched over the weekend, however if you have an urgent request please do contact Dive Academy and we will do our best to assist.
International delivery is not available, however we are happy if overseas customers wish to arrange collection of goods.
In the unlikely event that goods arrive damaged, please let Dive Academy know as soon as possible and we will do our best to rectify the situation. If your order is delivered by courier, please note when signing for the parcel that there is damage. If your order does not arrive when expected please let us know.
If delivery is attempted and you are not in it is your responsibility to contact the courier/Royal Mail to arrange redelivery. Returned packages may be subject to a £9 redelivery fee before being re-sent.
If, for any reason, you are unhappy with your purchase please contact us within 7 days to arrange for return and refund (less postage costs). Please return the item in its original packaging and in original condition.
Refunds will not be given for goods which have been used or which are not in the original packaging/condition unless the goods are faulty, and redelivery of these items out to you will be subject to payment of a further delivery charge.
Orders cancelled before dispatch will be fully refunded, if items have been dispatched you will need to return the goods as above to receive a refund (less postage costs).